Privacy policy

How we collect information

We do not collect personal information without your knowledge. You can provide contact information when contacting us and in subsequent correspondence.

The information that we collect may include:

  • Contact details: name, organisation, mailing address, email address, social media accounts.
  • Correspondence details: suggestions, comments, messages, questions and requests for further correspondence.
  • Website analytics and usage details: IP address, browser type, operating system, date stamps, time on site, pages visited etc.

How we use browser cookies

We use browser cookies to remember you when you return to our site, and to measure the effectiveness of our marketing campaigns and our website. You can use this website without enabling cookies.

Our cookies don’t store sensitive or personally identifiable information such as your name, address or credit card details. We may use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related content to show you when you’re researching on the site.

How we use this information

We are very careful with the personal information you provide. We will use it to:

  • Respond to your correspondence, questions, comments, suggestions, thoughts, opinions, ideas etc.
  • Contact you to confirm specific requests, deliver email or other newsletters you may request.
  • Inform you of our services and special offers, or provide information we think may be of particular interest to you.
  • Continually update, develop, design and customise the content of our website to meet the needs, interests and requests of our customers.
  • Publish comments and testimonials on the website with reference to your surname and first initial (with your permission).

We do not sell, rent, lease or exchange any personal information with other organisations or individuals.

Website links

This website may contain links to other external sites. The privacy and data collection practices on linked websites are entirely separate from us and are not covered by this privacy policy.

The hyperlinks to other sites on this website are provided as an additional resource only and should not be seen as an endorsement, approval or agreement with any information or resources offered at sites accessed through our site. No inference or assumption should be made and no representation should be inferred that we are connected with, operates or controls these websites.

Maintenance of information

All leads (prospects) and customer information is maintained in our secure cloud-based customer relationship management (CRM) database. Customer information (files and personal identifying information) is also stored on our secure network and in backup drives.

People who have signed up to our email newsletter have such details stored in our email newsletter system and in our CRM. We take all reasonable protection measures to ensure this information remains confidential.

Changes to this statement

We reserve the right to make changes to this privacy statement and its associated policies at any time and requests that you review this statement periodically for updates.

Contact information

If you have questions or concerns about any information on this page, please contact us. You can also check out our FAQs for anything else.